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This page sets out the legal framework that governs your account and activity on 123k. Access and eligibility depend on your local law and the eligible regions we serve — read through the scope and your rights before you proceed.
123k operates under a jurisdiction-dependent framework. Whether you can access our platform, fund your account via bKash, Nagad, or Rocket, or participate in any activity on the site depends entirely on the laws applicable in your region. We do not make eligibility determinations on your behalf — that responsibility rests with you as the account holder. By creating and using an account, you confirm that you have reviewed the legal position in your location and that your use is permitted under local law. Our policy applies to all account interactions: deposits, withdrawals, game sessions, and support requests. Where local regulation restricts or prohibits access, we expect you to act accordingly. We update these terms when our operational or legal position changes. The current version is always the one shown on this page. If a material change affects your account rights, we will notify you through the contact method registered on your account. Continued use after a notified change constitutes acceptance. If you have questions about how a specific term applies to your situation, reach out through the support paths listed further down this page.
bKash transactions are subject to the wallet limits and verification steps shown in your account at the time of the transaction.
Nagad transfers follow the same account-level verification process. Limits and processing windows are displayed inside your account dashboard.
Rocket payments are available where the method appears in your account deposit screen. Availability depends on your account status and region.
Bank Transfer options and processing windows are shown in your account. We do not publish fixed timelines — check the status inside your transaction history.
Not every part of your experience falls under the same policy section. Here is a clear breakdown of what this legal framework covers and what sits outside it.
Registration, login, identity verification, and account suspension decisions are all governed by this policy. Eligibility to hold an account depends on your local law and the regions we currently serve.
Deposits and withdrawals processed through bKash, Nagad, Rocket, or Bank Transfer fall within this policy. Transaction records are accessible in your account history after each completed action.
Game content, odds displays, and promotional material published on 123k are covered here. Content availability may vary by region based on legal requirements applicable at the time.
Payment processors, game studios, and external service providers operate under their own terms. This policy does not extend to their platforms — review their terms separately where relevant.
You have concrete options when it comes to your account data and how we handle it. Reviewing your transaction history is straightforward — log in, go to your account dashboard, and the full record of deposits, withdrawals, and game sessions is there. If any detail looks incorrect, you can raise a correction request directly through our support channel. Account details like your registered contact method or wallet information can be updated from within your account settings. For changes that require identity re-verification, the steps are shown on the relevant settings screen — follow the fields and instructions displayed there. If you want to understand how a specific policy decision was made regarding your account, submit a written query through the support path and we will respond to the registered contact on file.
Your full transaction history — bKash deposits, Nagad transfers, Rocket payments, game sessions — is available in your account dashboard after login. No request needed.
Update your registered contact method or wallet details from account settings. Where re-verification is required, the screen will show you the exact steps to follow.
Submit a written query through our support channel if you need clarification on how a policy term applies to your account. We respond to the contact method on your account.
For account access issues, transaction disputes, or eligibility questions, contact support directly. The current support paths are listed in the section below.
If you have a question about these legal terms, your account rights, or a specific transaction, use one of the contact paths below. We handle policy queries separately from general account support — use the most relevant channel for a faster response.
Open the chat widget from any page on 123k. Live chat is the fastest path for account access questions and transaction status checks.
Send policy and legal queries to our support email. Include your registered account contact and a clear description of your question for the quickest resolution.
Log in and visit the Help section in your account dashboard. Policy documents, transaction records, and account settings are all accessible from there.
We collect only the account and transaction data needed to operate your account and process payments through bKash, Nagad, Rocket, and Bank Transfer. Data is retained for the period required by applicable law and our operational obligations — the current retention period is shown in the full privacy document linked from your account settings.
Account data and transaction records are stored securely and used only for account operation, payment processing, and legal compliance. We do not sell your data to third parties.
We use cookies to keep your session active and to understand how the site is used. You can review and adjust cookie preferences from the settings link in the site footer.
Your account is protected by login verification. If you notice any unexpected activity, update your credentials immediately from account settings and contact support.
To request a correction to your stored data or to ask about retention, contact us through the support email with your account details. We will respond to the registered contact on file.
These are the questions we hear most often about account rights, data, and policy scope on 123k.
Access and eligibility depend on your local law and the regions 123k currently serves. If your location is within an eligible region, this policy applies to your account. It is your responsibility to confirm that your use is permitted under the laws applicable where you are.
Log in to your account and open the dashboard. Your complete record of bKash deposits, Nagad transfers, Rocket payments, and Bank Transfer activity is listed there. No separate request is needed — the history updates after each completed transaction.
Go to account settings after login. Most details can be updated directly from there. If the change requires identity re-verification, the settings screen will show you the exact steps. For anything you cannot update yourself, contact support with your information.
We store the account and transaction data needed to operate your account and process payments. This includes registration details, payment method records, and session history. The full retention period and data categories are described in the privacy document linked from your account settings.
When we make a material change to these terms, we notify you through the contact method registered on your account. The current version is always the one shown on this page. Continuing to use your account after a notified change means you have accepted the updated terms.
Send a written query through our support email or use the live chat on 123k. Include your registered account contact and describe the specific term or situation you are asking about. We respond to the contact method on file for your account.