123k Banking: Deposits, Withdrawals and Your Account Wallet
This page answers every money question your 123k account raises — from funding your wallet the first time to reading a transaction record during a support call. We support three payment paths here: bKash, Upay and Bank Transfer. Each one sits inside your account under the Banking tab, clearly labelled with its own fields and instructions. If you are depositing for the first time, start with the Deposit section below, which walks you through the exact fields you will see on screen.
Verify Your 123k Account Before Your First Withdrawal
Verification is the step that unlocks full withdrawal access on your 123k account. We ask for it not to slow you down but to make sure only you can move money out of your wallet. The documents you submit are checked against the payment method registered on your account — so your bKash number, Upay ID or bank account name must match your profile exactly. An unverified account can still receive funds, but withdrawal requests will sit pending until the check clears. Completing it once covers all future transactions.
National ID or Passport
Upload a clear photo of your NID or passport. The name must match the account registration exactly — any mismatch delays the check and holds withdrawal access until it is resolved.
Wallet Ownership Confirmation
We confirm the bKash or Upay number on your account belongs to you. This one-time step prevents anyone else from routing your balance to a different wallet without your knowledge.
Bank Account Match
If you use Bank Transfer, the account name at your bank must match your 123k profile name. Submit a recent statement or account screenshot via the verification portal inside your account.
Status Check in Your Account
Your verification status — pending, under review or complete — is shown in real time on your account dashboard after login. You do not need to contact support to know where your submission stands.
PAYMENT METHODS
Payment Paths Available in Your 123k Account
Your 123k banking screen shows the payment methods available to you based on your account region. bKash, Upay and Bank Transfer are the three rails we support. Each has its own deposit and withdrawal flow with separate minimum amounts shown on screen — we do not publish a single figure here because the account shows you the current limit at the time you transact. Select the method, follow the fields, and the confirmation reference appears immediately after you confirm.
bKash
Send from your bKash wallet directly to the 123k deposit account number shown on screen. Copy the reference exactly — it links your bKash receipt to your 123k balance update.
Upay
Upay transfers follow the same field structure as bKash inside your 123k banking tab. Enter the amount, confirm the Upay account number shown, and save your transaction ID.
Bank Transfer
Use the bank account details shown in your 123k banking tab. Include your 123k account username in the transfer note so our team can match the incoming payment to your profile quickly.
TRANSACTION RECORDS
Match Your Wallet Receipt to Your 123k Account History
When a deposit does not show in your balance right away, the first thing to do is compare your wallet receipt with the record in your 123k transaction history. Open the History tab inside your account — every transaction you have initiated appears there with a status label and a reference code. Your bKash app or Upay app generates its own transaction ID on the same payment. Those two codes together are what our support team uses to locate and confirm the transfer.
Reference Code Match
Your 123k transaction history shows a unique reference for every deposit and withdrawal attempt. Match this against the transaction ID in your bKash or Upay app to confirm both sides recorded the same payment.
Status Labels Explained
Status labels in your account history read as: Pending, Processing, Completed or Failed. A Pending record means we received the request; Processing means it is being matched to an incoming payment; Completed means your balance has updated.
Account History as Evidence
Your 123k account history is the authoritative record for your wallet activity. When you call or message support, share the date, amount and reference shown in History — not just the wallet screenshot alone.
What to Keep After Each Transaction
Save the wallet app receipt, note the 123k reference code, and screenshot the Completed status once it appears. These three pieces cover you fully if a discrepancy surfaces days later.
ACCOUNT SAFEGUARDS
How We Protect Your 123k Banking Activity
Every banking action on your 123k account — deposit, withdrawal request, wallet change — passes through our account security layer before it moves. We do not store bKash PINs or Upay credentials; those stay entirely within your wallet app. What we hold is the transaction reference and the verified account name, and we match those together before releasing any outgoing payment. If something looks off — an unfamiliar device, a name mismatch — the action is held for manual review.
Domain Verification
Always access your account from 123k. Bookmark the address directly rather than following links in messages. We will never ask for your password or wallet PIN through any chat or email.
Identity Verification Layer
Every withdrawal request is cross-checked against the verified name on your account. A name that does not match the registered wallet triggers a manual review before any funds move.
Wallet Ownership Check
We confirm that the bKash, Upay or bank account used for withdrawal is the same one registered under your profile. You cannot withdraw to an unverified wallet — this protects your balance, not just ours.
Support Contact Path
If a transaction is held or you see an unexpected account status, contact 123k support directly through the Help channel shown after login. Keep your transaction reference ready before you reach out.
ADDING FUNDS
Fund Your 123k Wallet via bKash, Upay or Bank Transfer
Adding money to your 123k account starts in the Banking tab — not the lobby, not the game screen. Log in first, then open Banking and select Deposit. The screen shows you the payment methods available for your account region along with the minimum and maximum amounts for each. bKash and Upay deposits require you to send from your registered wallet to the number shown on that screen; the number can change per session, so always copy it fresh rather than using one saved from a previous deposit. Bank Transfer deposits need your username in the payment note so we can match the incoming funds to your account without delay.
Log In and Open Banking
Go to 123k, log in, and select the Banking tab from your account menu. The deposit screen is the first option inside that tab — you do not need to navigate anywhere else.
Select bKash, Upay or Bank Transfer
Choose your payment method. The screen displays the receiving account number or bank details for that method. Copy the details exactly as shown — do not type from memory.
Enter Amount and Confirm Transfer
Enter the deposit amount, staying within the minimum and maximum shown on screen. Complete the transfer in your bKash or Upay app, or via your bank. Note the transaction ID your wallet generates.
Check Your Balance in History
Return to your 123k account and open History. When the status changes to Completed, your balance updates and the funds are ready to use. If it stays on Pending after a reasonable wait, contact support with the reference code.
MOVING FUNDS OUT
Send Your 123k Balance Back to Your Wallet
Withdrawals from your 123k account go to the verified wallet or bank account registered under your profile. Open the Banking tab and select Withdrawal — the screen shows your available balance and the methods available for outgoing payments. Before you submit a request, check that your account verification is marked as complete; an unverified account will see the withdrawal option but the request will sit in a pending state until identity and wallet checks are resolved. Enter the amount you want to withdraw, confirm the destination wallet or bank details shown on screen, and submit.
Open Withdrawal in Banking Tab
Log in to your 123k account, go to Banking, and select Withdrawal. Your current available balance is shown here — only the available portion can be requested; any amount locked in an active session will not appear.
Choose Your Payout Method
Select bKash, Upay or Bank Transfer as your payout route. The verified account details stored on your profile appear automatically. Confirm they are correct before proceeding to the amount step.
Enter Amount and Submit
Type the withdrawal amount within the range shown on screen. Review the destination details on the confirmation screen, then submit. A reference code appears immediately — save it.
Track Status in Your History
Every withdrawal request is logged in your History tab with a status label. If the status moves from Pending to Processing, the request is being matched and will route to your wallet once the verification step completes.
BANKING QUESTIONS
Common 123k Banking Questions Answered
These are the questions we hear most from account holders about deposits, withdrawals and transaction records. If your question is not covered here, open the Help channel from inside your account after login — that connects you to the support team with your account context already loaded.
Why has my bKash deposit not appeared in my 123k balance yet?
Open your 123k History tab and check the status against your bKash transaction ID. If the status reads Pending, the payment is still being matched. Contact support with both reference codes if it has not moved to Completed within a reasonable period.
Can I deposit using Upay and withdraw to a different method like Bank Transfer?
Yes — the method you deposit with does not have to match your withdrawal method. However, both the Upay account and the bank account must be verified and registered under your 123k profile before either can be used for withdrawals.
What is the minimum deposit amount for bKash on 123k?
The minimum deposit amount for each payment method is shown on the deposit screen inside your Banking tab at the time you transact. We do not publish a fixed figure here because it can vary; always check the screen for the current limit.
How do I know my 123k withdrawal request has been received?
A reference code appears immediately after you submit a withdrawal request. That same reference appears in your History tab with a Pending status. No reference means the request did not go through — try again or contact support.
My 123k account shows verification pending — can I still deposit?
Yes, an account in verification pending status can receive deposits and your balance updates normally. Withdrawal requests, however, will be held until your identity and wallet ownership checks are marked complete on your account.
What should I do if my Bank Transfer deposit has not cleared after two banking days?
Check your bank statement to confirm the transfer left your account. Then open your 123k History tab and note the transaction reference. Share your bank reference number and the 123k reference with our support team through the Help channel in your account.
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